With an exception of system errors, any refund request must be submitted within 7 days of the purchase date and meet the conditions below.

1.Purchased item is not spent, claimed, or used at all
* Any products or items that are activated or effective immediately upon purchase are excluded from the refund.

2. The refund request is submitted within 7 days of the purchase date
* Any request made past 7 days of purchase is excluded from the refund.

If you meet the refund conditions above, please click 'Inquiry' and submit a ticket.