Last updated: July 6, 2023
This Privacy Policy (“Privacy Policy”) describes how LOADCOMPLETE Corporation (the “Company” or “we”) collects and processes your personal data when you use Frame Arms Girl: Dream Stadium (the “Game” or the “Service”).
The company respects the privacy rights of online users and strives to protect the personal information collected from or provided by you. The company has adopted this online Privacy Policy to provide guidance on how we store, collect, manage, and use the personal information you provide in relation to the services.
This policy applies only to the information submitted and collected by the company from users accessing the game on DOSI and GAMEDOSI platforms (collectively referred to as the "Platform"), and does not apply to information that may be collected offline. Furthermore, while this Policy applies to the services provided by the company, it does not apply to websites managed by other companies or organizations to which the company may provide links. When you link to these websites, this Privacy Policy no longer applies. Therefore, the company is not responsible for any content or activities provided or generated on those websites.
By using and accessing the services provided by the company, you indicate your agreement to this Privacy Policy. If you do not agree to this policy, please refrain from using the services. We reserve the right to modify this Privacy Policy, and in addition to providing additional notifications or renewal requests for specific amendments, we will update the "Last Updated" date at the top of this document to indicate the date of the update. Please make sure to periodically check for any such changes. If you continue to use the service, it will be deemed as your acceptance of these changes.
Collected Information
In order to provide the best service experience, the company may collect information about you from your service platform account. However, this is only possible if you voluntarily provide such information to us in accordance with the policies and terms of the service platform. Furthermore, we may obtain information from you through your access to our services, such as your email inquiries through the customer service desk or any purchase of virtual products. If you choose to subscribe to specific services provided by us (e.g., newsletters or notification services), we may request personal information (e.g., name or email address). In all such cases, the provided information will not be disclosed to third parties and will only be used for the purpose of providing you with the services.
The type of personal information collected in relation to the activities mentioned above may vary depending on the activity. The requested information may include the following: (i) Your name; (ii) Email address, and in the case of purchasing products or services online, credit card and billing information; (iii) Information regarding the identity of your friends.
For certain activities, the company may also request the following additional personal information: (i) Age or date of birth; (ii) Your gender; (iii) Your game and platform settings; (iv) Favorite quotes, websites, friend information, and fan pages; (v) Other game-related information (collectively referred to as "demographic information”). In cases where demographic information is collected for activities requiring personal information, the company may combine demographic information with personal information.
You may provide the email addresses of other individuals to the company in order to invite them to participate in the service. The company may use this information to contact individuals who wish to sign up for the service, but it is not obligatory, and it will only do so with your explicit permission in all cases.
Use of Collected Information
The company will only use personal information collected from you or the service platform for the purpose of operating the service in accordance with the policies and terms of the service platform. Information may be shared with affiliated companies and service providers for the purpose of achieving goals such as service data processing and storage, enabling access to the service, providing customer support, making decisions for service improvement, and developing content.
In addition, the company may use your email address or other personal information to send newsletters, marketing or promotional materials, updates to privacy policies, price changes, service notices regarding online services or customer service policy changes, and other relevant information. Changes to Related Services. The company will not voluntarily disclose this personal information to non-affiliated third parties for purposes other than those stated. Information collected directly from you or the service platform will be used solely for the operation of the service. For example, personal and/or demographic information collected through one of the aforementioned activities may be used for internal demographic research, enabling the company to continuously improve the online products and services provided to you and better meet your needs. Moreover, the company may use the collected information to exclude individuals engaged in fraudulent activities and to exercise its rights in accordance with the service terms.
Handling of Personal Information through Outsourcing
We delegate the following tasks pertaining to the processing of personal information to third parties, while taking necessary measures to ensure the secure management of the entrusted personal information in compliance with applicable laws and regulations.
Furthermore, the information subject to outsourcing is limited to the minimum extent necessary for providing the services.
The tasks currently outsourced by the company include the following, and we will inform you in case of any changes to the outsourcing arrangements.
1) Gamedex Corp.
- Outsourced Tasks: Service operation, customer support and consultation, complaint handling, support for promotions and other event-related tasks.
- Personal Information subject to outsourcing: Email address, wallet address, payment information, device information, and game account information (account ID and nickname).
2) LINE NEXT Inc (US)
- Outsourced Tasks: Operation, Events or Promotion
- Personal Information subject to outsourcing: and game account information (account ID and nickname)
- Period and method of outsourcing: Transmission through the network when utilizing inquiries.
In order for us to ensure the smooth provision of global services, we only transfer your personal data internationally when there are appropriate safeguards in place to protect your personal data, such as compliance with applicable data protection laws and providing adequate protection measures for the transmission of your personal data.
Caution For Posting on Public Forums
Please be aware that whenever you provide personal information in public places such as the forums provided by our company, unknown individuals may collect and use that information. While our company strives to protect individuals who engage in such activities, however we cannot guarantee the security and privacy of the information you post in this area. You acknowledge and accept this fact.
Other Disclosures Regarding Your Personal Information
Notwithstanding other provisions in this Privacy Policy, our company may disclose personal information in good faith, including but not limited to law enforcement agencies or other government authorities as required by law, in connection with fraud investigations, or as otherwise necessary. This may also include disclosure of personal information in cases of intellectual property infringement or other activities that may expose you or us to legal liability.
In accordance with the company's copyright and intellectual property policy, we reserve the right, at our sole discretion, to remove your personal information or content from the service upon receipt of notice regarding intellectual property infringement or other complaints.
Additionally, in the event of a merger, acquisition, restructuring, bankruptcy, or similar event, customer information may be transferred to the successor or assignee as permitted by applicable law and performed accordingly.
Our company may also share aggregated information about visitors to our services. For example, we may state that X% of the audience for a specific game title is female and Y% is male. This data is used to personalize the content and advertisements of the service in order to provide a better experience for visitors. It can also help customize products and services to meet the demands of customers.
If You Choose Not to Provide Information
If you choose not to provide personal information upon request, it is possible that you may not be able to utilize many of the features provided by the service.
Passive Information Collection Methods Such as Cookies, IP Address, Etc.
Cookies
The company may use cookies for the operation of the service. A “cookie” is a small piece of data that a website often stores on a user's computer. Cookies are commonly used to quickly identify a user's computer and “remember” information about their visits. For example, cookies can be used to track your preferences, username, and password. The information contained in cookies can be associated with your personal information for these purposes. While it is possible to disable cookies or set your browser to alert you when cookies are being sent to your computer, this may impact your ability to use many features of the service.
IP Address
The internet protocol (IP) address is a number used by computers on a network to identify your computer each time you log on to the internet. While our company generally does not collect IP addresses, we may collect and use your IP address if we deem it necessary to protect the service, website, customers, or others.
When you use the service, we may also collect other unique identifiers associated with your computer's identity on the network.
System Data
The company collects general and technical data, including service usage logs, PC specifications, and device information during your access and use of the company's services, with the aim of improving your user experience and the services provided.
Log File
The additional information that can be collected passively by LOADCOMPLETE includes log files, which record web activity, including the number of hits (also known as "navigation data") received by specific web pages. These items are generated anonymously and are used to gather statistics on user browsing habits, evaluate overall website activity, track interest in advertised products or services, and maintain website security. Moreover, these log file entries can be utilized for internal marketing and demographic research, enabling the continuous improvement of online services provided to you. The log files are used internally only and can be combined with data collected through cookies to aggregate the behavioral patterns of registered users.
Privacy Policy and Third-Party Websites, Links, Advertisements, and Services
Please be aware that while using our services, you may be directed to third-party websites that are beyond our control and for which we are not responsible. Furthermore, third parties may provide advertisements, offer other products and services when you use our services and may receive certain technical information from you, such as your IP address, cookies, web beacons, and other similar technologies. By using the service, you agree that your personal information may be subject to the privacy policies of these third parties and that they may use your personal information accordingly.
The following third-party companies may receive your personal information:
DOSI: https://www.dosi.world/privacy-policy/
Facebook: https://www.facebook.com/about/privacy/
Google: https://policies.google.com/privacy
NAVER: https://policy.naver.com/policy/service_en.html
LINE: https://line.me/en/terms/policy/
For more details, please refer to the privacy policies of these third-party companies.
Privacy Rights
If you have any questions, complaints, or feedback regarding this Privacy Policy or our information collection practices, please contact the Privacy Policy Manager at loadcomplete.help@loadcomplete.com.
Personal Information Deletion
You have the right to request the deletion of your personal information. To exercise your rights, please email us at loadcomplete.help@loadcomplete.com. We will verify your identity and respond to your request within 45 days.
Information For California Residents
If you are a resident of California, you have certain rights under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act of 2020 ("CPRA") and the Shine the Light law.
The information collected and processing practices under the California Privacy Act are governed by the policies of the platforms (DOSI and GAMEDOSI).
DOSI Privacy Guidelines: https://citizen.store.dosi.world/terms/GlobalNFTWallet_STORE_global_pp_standard_y
To review the additional disclosures required under the California Consumer Privacy Act ("CCPA"), click here.
[Appendix] Privacy Policy For EU/UK GDPR
Loadcomplete prioritizes the protection of your personal information and complies with applicable EU data protection laws to the extent required. For more details, please review the Privacy Policy of the platforms (DOSI and GAMEDOSI).
Privacy Policy For EU/UK GDPR:
https://citizen.store.dosi.world/terms/GlobalNFTWallet_STORE_global_pp_standard_y”
Final Provisions
This Privacy Policy will be effective from July 6, 2023