Last updated: July 6, 2023
Before installing the game Frame Arms Girl: Dream Stadium (hereinafter referred to as the "Game" or "Service") and other related services provided online by LOADCOMPLETE (hereinafter referred to as the "Company" or "LOADCOMPLETE”), please read and agree to these Service Terms (hereinafter referred to as the "Terms"). By installing the game software or using it in any other way, you indicate your agreement to the contractual conditions set forth by the Company in the game. By selecting "Agree," you acknowledge that you have read, understood, and agreed to the conditions and terms of use stated in these Terms. If you do not agree, select “Cancel.” In such case the Company will not grant you a license to the game software governed by these Terms.
By selecting "Agree" and installing the game software, you also acknowledge that the Privacy Policy and the DOSI and GAME DOSI (hereinafter referred to as the "Platform") Community Guidelines that constitute these Terms are applicable to your use of the Service. Consequently, the Company may collect and use your personal information in accordance with the aforementioned Privacy Policy. By agreeing to these Terms, you are deemed to have consented to the Company's Privacy Policy, account restrictions, and other service policies (collectively referred to as the "Usage Policies") that are applicable to your use of the Game.
The Company reserves the right to revise the Usage Policies or these Terms as necessary and to post the revised content on the Platform. If you continue to use the Frame Arms Girl: Dream Stadium service, it will be deemed that you have accepted the posted revisions to the policies and Terms mentioned above.
1. Contracting Parties
1.1. These Terms apply to your use of the Service as a user (hereinafter referred to as "User" or "You").
1.2. User Eligibility: The term "User" includes all individuals who agree to these Terms and create a service account to use the various services provided by the Game. Users (opposite to legal entities) can create an account on the Platform, and the age restrictions and target audience for the Service are based on the guidelines of the Platform (DOSI and GAME DOSI). By accessing, using the Service, or providing personal information, you acknowledge that you have the legal right to accept these Terms in the country where you reside.
2. Access and Use of the Service
2.1. Platform and Service: GAME DOSI provides services for installing, running, and updating games, as well as various announcement services and game access services. DOSI is an entertainment platform that offers integration with blockchain services, including NFTs. The Platform offers services from various companies, including the games provided by the Company. However, the blockchain services, including NFT, are not managed by the Company. The Company reserves the right to add, modify, or remove services in order to provide efficient service to you, unless limited by other terms or applicable laws.
2.2. Game Access Service: The company provides game access services through the Platform, allowing users to install, run, make payments, and update various types of games. However, each game is subject to separate terms and conditions and usage rules regarding its specific usage. The Company does not assume any responsibility for damages that may arise from your use of game services, content, information, advertisements, or any other such things that are not provided by the Company, as well as any communications or transactions conducted with individual game companies.
2.3. Upgrade and Update: The Company may, when necessary, provide automatic upgrades and updates to the platforms and services for user convenience and quality improvement. By agreeing to these Terms and Conditions, users are considered to have agreed to the upgrades and updates. However, depending on the circumstances of the upgrade or update, there may be instances where some of the previously provided services cannot be used.
2.4. Limited License: Subject to your agreement and compliance with these Terms and Conditions, the Company grants you a non-exclusive, non-transferable, and revocable license to access and use the services for personal, non-commercial purposes. You are not allowed to use the services for any other purposes. The Company does not assume any responsibility for any harm or legal consequences that may arise from your use of the services for other purposes, and we reserve the right to consider legal actions if necessary.
2.5. Cancellation of Limited License and Service Changes: The Company reserves the right to revoke the granted limited license at its discretion. The Company may also restrict or limit your access to and use of the services in whole or in part, and may delete your account or information, without assuming any responsibility for such actions. You acknowledge and agree in these Terms and Conditions that the cancellation of the limited license or changes to the Company's services may result in the prohibition of access to your account or damages to your virtual currency or virtual items, but you shall not be entitled to any compensation for such damages.
Furthermore, the Company reserves the right to change the services in whole or in part without prior notice, and shall not be liable for any such changes. In addition to the aforementioned rights, the Company may also modify the services for the following reasons:
(a) Technical reasons (including, but not limited to, all matters related to technical issues arising from the Company and external internet connection issues)
(b) Improvement of user experience
(c) Legal obligations (compliance with privacy protection or other legal obligations related to the content or provision of the Company's services)
(d) Lack of commercial viability for providing the respective service
(e) Changes to the services provided by the Company.
2.6. System Interruption: We may temporarily suspend the provision of the service for regular or irregular maintenance purposes. Please note that we do not assume any responsibility for any damage, loss, or other harm to your data, transactions, or other information or materials during such system interruptions, whether in whole or in part. We reserve the right to temporarily suspend the service without prior notice in response to incidents such as hacking, communication failures, abnormal usage behavior by “users”, or unforeseen instability of the “service”, in order to address these issues.
2.7. External Service Charges: You are responsible for any internet usage fees or communication charges incurred in connection with your use of the service. If you are uncertain about the amount of such fees, please contact your service provider. Furthermore, you are responsible for any credit card fees or transfer fees incurred from transactions performed through the service. We do not assume any responsibility for issues related to external service charges.
2.8. Devices and Internet: You are responsible for acquiring and maintaining the computer hardware, mobile devices, communication devices, equipment, operating systems, and data connection services necessary for accessing and using the Service at your own expense.
2.9. Payment Service: The Company provides payment services for game item purchases through an external electronic payment system, and you can view your payment history through the Platform. For inquiries related to payment services, please use the Platform's Customer Support Center (https://contact-game.dosi.world/).
2.10. Additional Restrictions: We may impose restrictions on the use of certain features of the Service based on legal obligations, regulations, your place of residence, or other factors.
3. Account
3.1. You can use the Service through an account created on the Platform (hereinafter referred to as "Account"), and you cannot use the Service without creating a DOSI account. Please note that not having a DOSI account may result in not receiving customer support services or experiencing limitations.
3.2. DOSI Account: You can create a DOSI account using your email account or external services (such as Facebook or other social services). Your service history and related information (including, but not limited to virtual items and payment information) will be securely stored in your DOSI account.
You may authorize our services to interact with external services, in which case the third-party service will provide data about you to the Company. If you choose to access our service through an external service, the Company may collect your personal information stored in that external service. To understand how such external services handle your data or what data can be shared with us, you should read and comply with the Terms and Conditions of the respective external service.
3.3. Responsibilities of Account Users: You must keep your login information and account usage information confidential and are solely responsible for all activities performed using them, regardless of whether you authorized such activities. You may not use another person's account under any circumstances, nor may you allow others to use your account. You are fully responsible for all fees and transactions (including unauthorized purchases) made using your account, and in the event that such actions result in any loss or damages to the Company, you will be required to fully compensate for such losses. The Company shall not be held responsible for any damages suffered by you due to unauthorized access or fraudulent activities using your account.
3.4. Account Security: You are responsible for diligently managing your account information and exercising caution as an account holder. You are responsible for any damages resulting from negligent management of your account information or granting access to third parties. You are responsible for managing the account information necessary to use the Service, as well as for any loss or leakage of important information provided by the Company, such as quizzes, for wallet management within the Service, resulting from your negligence, which may lead to unauthorized use of the Service by others.
3.5. Effect of Account Termination: Upon the termination or deletion of your account by either you or the Company in accordance with the provisions of these Terms and Conditions, you acknowledge that you will lose the right to access the data stored in your account.
4. User Conduct and Content
4.1. You must comply with the laws and regulations applicable to the region where you access the Service. If the applicable laws restrict or prohibit your use of the Service, you must comply with the restrictions imposed by those laws, or alternatively, cease accessing, using, or playing the Service. In accordance with the above, the Company may restrict your access to the Service without your consent.
4.2. When accessing or using the Service, you guarantee that all information you provide to the Company regarding applicable terms and conditions is true, accurate, and complete.
4.3. Users can send, upload, transmit, or provide information, voice, photos, graphics, videos, tags, and other materials (hereinafter referred to as "Content") through the Service (or external platforms). Such content can be redistributed by anyone through the Service or external platforms. However, the sole responsibility for all content posted, transmitted (whether publicly or privately), or otherwise made available while using the Service lies with the party who originated that content. To clarify, you acknowledge that you, and not the Company, are solely responsible for any content you upload, communicate, transmit, or provide through the Service.
4.4. You are not allowed to upload, communicate, transmit, or provide the following types of Content. Please note that violating this provision may result in restrictions on your use of the Service, in accordance with our rules and the Terms and Conditions.
(a) Content that is illegal, harmful, defamatory, slanderous, obscene, or that may cause discomfort or offense to others
(b) Content that invades others' privacy
(c) Content that promotes violence or incites hatred against a specific race or ethnic group
(d) Content that you do not have the legal authority to disclose, such as internal information, others' personal information, or confidential information
(e) Content that infringes upon others' intellectual property rights or ownership
(f) Unwanted, unauthorized advertisements, promotional materials, junk mail, spam, chain letters, pyramid schemes, or other commercial advertisements
(g) Content containing computer viruses, malware, or any other computer code, files, or programs that can interrupt, destroy, or interfere with the functionality of computer software, hardware, or communication equipment.
4.5. The following actions are prohibited:
(a) Using the Service with the intention to harm, attack, or harass others.
(b) Unauthorized use of another person’s or organization’s email address for the purpose of Service registration.
(c) Using the Service with the intention of fraud or deception, including impersonating oneself as another individual or organization or misrepresenting one's relationship with a specific individual, organization, or service.
(d) Disguising, anonymizing, or concealing your IP address or the source of the content you upload.
(e) Using the Service for personal or commercial purposes or sending unwanted advertisements.
(f) Deleting or unauthorized modification of ownership notices or other ownership information in the Service.
(g) Interfering with or disrupting the servers or networks used for the Service.
(h) Disassembling, reverse-engineering, hacking, or attempting to disable, neutralize, or breach the encryption technology, security measures, or data transmitted, processed, or stored by the Company.
(i) Collecting personal information of Service users via methods such as, but not limited to, “pixel tags,” cookies, graphic interchange formats (“gifs”), spyware, or passive collection mechanisms (“pcms”).
(j) Selling or transferring an account opened with the Company.
(k) Disrupting the normal flow of the Service or engaging in actions that negatively affect the real-time participation of other users in games or fair competition.
(l) Engaging in actions that violate the regulations or rules of networks connected to the Company's Service.
(m) Using the Service in violation of applicable laws and regulations.
(n) Engaging in unfair gameplay, which includes using automated means and third-party software, bypassing technical measures that control access to the elements of the Company's Service, or engaging in actions that violate the spirit of fair play.
(o) Engaging in any other actions not permitted by these Terms and Conditions.
4.6. The Company does not control the content posted by users on the Service and therefore does not guarantee the accuracy, completeness, or quality of such content. When using the Service, you may be exposed to inappropriate or offensive content. The Company does not assume any responsibility for errors, omissions, or damages that may arise from the posting, transmission, or provision of content through the Service.
4.7. The Company reserves the right to delete content that violates these Terms and Conditions or may adversely affect the reputation of the Company's Service. However, the Company does not actively monitor all content posted by service users and does not promise to perform such monitoring.
4.8. You are solely responsible for any detriment or liabilities arising from your interactions with other users of the Company's Service.
5. Termination and Usage Restriction
5.1. If you wish to terminate your account and submit a request for cancellation to discontinue your use of the service, the company reserves the right to verify your identity. Once your account is confirmed to be yours, appropriate actions will be taken in accordance with your request. However, in order to proceed with the termination, you must dispose of or transfer various assets such as virtual assets and NFTs to external sources, and the termination request is not possible in the following cases:
(a) If you have remaining cryptocurrencies or NFTs in your wallet.
(b) If there are ongoing services (such as NFT bidding) using the held cryptocurrencies.
(c) If the termination request falls under the reasons specified by the regulations of the Platforms (DOSI and GAMEDOSI).
5.2. If the Company determines that you have violated the obligations of "User" as stipulated in the Terms and Conditions, the Company may, at its reasonable discretion, issue warnings, penalties, suspend or terminate your Service access (including deleting your account), or cancel the limited license granted to you under these Terms and Conditions. In such cases, Frame Arms Girl: Dream Stadium is not obligated to refund any amount or provide compensation for the discontinued service components to you.
5.3. Notwithstanding the generality of clause 5.1, if you violate current laws or substantially breach the provisions of these Terms and Conditions, including repeated minor violations, and intentionally or significantly cause damage to the Company, the Company may terminate and delete your account without prior warning. The Company may also terminate or suspend your account if there is justifiable reason for imposing usage restrictions. Pursuant to the aforementioned Section 5, violations of clauses 4.4 and 4.5 are considered as serious breaches, which may result in immediate termination of your account or suspension of access to the Service.
5.4. The Company may restrict the use of wallets or services if you violate the Terms and Conditions, and may suspend the account until an investigation into the following issues is completed:
(a) If a legitimate report is received that the account has been hacked or stolen.
(b) If there are reasonable suspicions that the user is involved in illegal activities, such as using illegal programs or operating sites.
(c) If temporary measures for the account are necessary due to other reasons.
5.5. In the event that you wish to contest the usage restriction stated in clause 5.4, you are required to submit a clearly written objection to our company within 15 days from the date of notification, by letter, email, or equivalent means of communication. Upon receipt of the objection, our company will provide a written response within 15 days, using written correspondence, email, or equivalent means of communication, addressing your reasons for objection. However, if it is not possible to provide a response within 15 days, the Company will notify you of the reasons and provide an estimated timeline for the resolution of your objection.
5.6. You agree to indemnify the Company for any damages and costs incurred by the Company due to your violation of the Terms and Conditions.
6. Intellectual Property Rights
6.1. The ownership and usage rights to all copyrights, trademarks, and other intellectual property rights of the programs and services provided by the Company, excluding content provided or owned by users, are held by the Company. The Company grants users a non-exclusive license to install and use the program free of charge, solely in accordance with the methods determined by the Company.
6.2. All materials provided through official communities and game services are assets of the Company and its affiliated companies. The website and services are protected by domestic and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works of the Company's Services without the Company's prior written consent. All rights not explicitly granted to you under these Terms are reserved by the Company.
6.3. In addition to the provisions of clause 6.2, you may not devise or provide any technical measures that may interfere with access to the Company's Service, including access to virtual currency or virtual goods, regardless of whether it is provided for a fee or free of charge.
6.4. Trademarks, trade names, trade dresses, logos, and service marks, including "GAME DOSI Store”, displayed on the Service or external platforms are registered trademarks of Frame Arms Girl: Dream Stadium. All other trademarks, service marks, and logos used in the Service are the property of their respective owners.
6.5. The copyrights and other intellectual property rights to the content created by the Company for the game service belong to the Company, and you are prohibited from (a) using it for commercial purposes such as reproduction, transmission, publication, distribution, or broadcasting, or (b) using it for any purpose prohibited by these Terms or the Company's policies.
6.6. By posting content through the Company's Service, you (a) confirm that you hold full ownership over the content, (b) grant the Company and its designated parties a worldwide, non-exclusive, transferable, sub-licensable, irrevocable, and royalty-free license to reproduce, distribute, edit, adapt, modify, host, store, publish, or create derivative works of your content for any purpose, whether existing or future, (c) retain certain "moral rights" over the content (e.g., the right to be identified as the author of the content and to prevent the content from being treated unfairly), and agree to waive any moral rights in the content, and (d) authorize Frame Arms Girl: Dream Stadium to act on your behalf, at its own expense, to enforce your rights (including the right to take legal action) regarding the content you have submitted to the Company. However, the Company is not obligated to monitor the content you submit or protect your rights to the content, but if desired, the Company has the authority to enforce your rights on your behalf.
6.7. You may not reproduce, distribute, provide, or create derivatives of content belonging to other users.
6.8. Notice and Procedure for Copyright or Intellectual Property Infringement Claims: If you have reasonable grounds to believe that material hosted by the Company infringes your intellectual property rights, please contact our Customer Support Center and provide the following information:
(a) Detailed description of your content and the infringement that occurred
(b) The material that is infringing upon your content and its location
(c) Your contact information such as address, phone number, and email
(d) Declaration Under Penalty of Perjury: (1) You have a good faith belief that a third party is using material that you own the intellectual property rights to without authorization, and (2) The information you provided is accurate and true, and you are the lawful representative of the exclusive owner of the content claimed to be infringed.
(e) Direct signature or electronic signature of the exclusive owner of the content claimed to be infringed.
Your claim notice must be submitted in writing to the designated representative at the following address provided by the Company.
- Postal Address: 4th Floor, 225-18, Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, 13494, Republic of Korea.
- Email: fds_help@loadcomplete.oqupie.com
7. Privacy
7.1. You must provide truthful information when providing information to the Company under these Terms and Conditions. The Company will not be held responsible for any disadvantages or consequences arising from the provision of false information.
7.2. If any information you provided during account creation has changed, you must update it online or notify the Company through other means to ensure the Company is aware of the changes. You have the right to access and modify your personal information at any time through the personal information management screen. The Company will not be responsible for any disadvantages or consequences arising from your failure to inform the Company of such changes.
7.3. The Company may collect, process, use, and share your personal information in accordance with the Company's Privacy Policy, which is part of these Terms.
7.4 By using the Company's services, you agree that the Company may collect, process, use, and share your personal information in compliance with the Company's Privacy Policy. If you do not agree to the Company's Privacy Policy, you may not use the Services, including services available through external platforms.
7.5 The website and other services may be vulnerable to security risks due to their usage by a large number of users, and the company does not guarantee the absolute security and stability of such security measures. It is your responsibility to exercise appropriate caution and take necessary security measures when using the Company's Services.
8. Links
The Company provides links within the services to external websites or services for your convenience. The Company does not control the content, goods, or services provided by external websites, and does not endorse or warrant any external websites accessed through the Company's services. You are solely responsible for accessing and using linked sites, and the Company assumes no direct or indirect responsibility for any damages that may arise from your use of services, content, information, advertisements, or other links provided by external websites.
Any communication or transactions you engage in with linked websites or service providers are solely between you and the third party, and Frame Arms Girl: Dream Stadium and the Company assume no responsibility for such transactions. You are responsible for all fees and costs incurred through external websites. If you choose to provide your data to an external website, it will be subject to that website's Privacy Policy, and our Privacy Policy will not apply in such cases.
9. Transfer
You may not transfer the rights or licenses granted to you under these Terms to any third party without the prior consent of the Company. Conversely, the Company may transfer all or part of its rights or obligations under these Terms and Conditions to third parties without your consent or any limitations.
10. Limitation of Liability
10.1. Warranty Disclaimer: Our Services, including content, information, or services provided through websites or third-party platforms, are provided on an "as is" basis. We do not provide any explicit or implied warranties, including but not limited to warranties of ownership, merchantability, fitness for a particular purpose, non-infringement, accuracy, or any other warranties that may arise from transactions, performance, or conduct. You assume full responsibility and risk for the use of our Services.
To the maximum extent permitted by applicable law, neither the Company nor its affiliates and sponsors shall be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of the Service, website content, or information provided.
10.2. While we strive to ensure the completeness and accuracy of the Service, we do not guarantee the accuracy or integrity of the Service, nor do we guarantee uninterrupted or error-free access to the Service or that such errors or defects can be corrected. We do not guarantee that the Service or the servers hosting the Service are free from viruses or other harmful components. This clause, [Limitation of Liability], applies to any damages arising from service failures, errors, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, communication line failures, theft, destruction, unauthorized access, alteration or use of records, whether as a result of contract breaches, unlawful acts, negligence, or any other causes.
Statute of Limitations: Any claims or lawsuits arising from these Terms or the Service, including services or information provided through external platforms, must be filed within 1 year, regardless of the statute of limitations prescribed by law. Claims or lawsuits not filed within 1 year will not be recognized indefinitely.
10.3. Disputes Between Members: You are solely responsible for all interactions with other service users. We have no obligation to intervene in disputes arising between users or between users and third parties through this program or various services provided through this program, nor are we responsible for any damages resulting from such disputes. However, we may attempt to mediate disputes among users if necessary. We assume no responsibility for any transactions conducted through external payment service providers or stores.
10.4. Limitation of Remedies: If you are dissatisfied with the Service, your sole remedy is to discontinue using the Service. The sole and exclusive maximum financial liability for any damages or claims arising out of any reason whatsoever shall not exceed the total amount of fees paid by you during the 100-day period immediately preceding the filing of the claim.
11. Non-Excluded Liability
Notwithstanding the provisions in Section 11 [Limitation of Liability], these Terms do not limit our liability for fraud, willful misconduct, violation of applicable laws, or any other liabilities that cannot be excluded under the law.
12. Indemnification
You agree to indemnify and hold LOADCOMPLETE, its employees, parent company, subsidiaries, officers, consultants, agents, and affiliates harmless from any liability or claim arising out of or in connection with your violation of these Terms or your use of the Service, including but not limited to any damages and costs (including reasonable attorney fees and litigation expenses) incurred or asserted against them.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and the Company regarding the Service and supersedes all prior agreements and promises. No third party, other than the parties to this agreement, shall have any rights under these Terms and Conditions.
14. Amendment of the Terms and Conditions
You can review these Terms through the Launcher and Game Customer Support Center, including links to our Privacy Policy, on the Platform. The Company reserves the right to change the terms of this agreement without separate notice. You are responsible for regularly checking for any changes to the Terms and Conditions when accessing the Service or using it. You have the right to disagree with the modified Terms of the agreement and may terminate (or delete) your account if you do not agree with the modified Terms. However, if you continue to use the Service, it will be deemed that you have agreed to the modified Terms. Unless otherwise specified, the changes to the Terms and Conditions will take effect on a separate specified date. However, the Company will notify you of the changes by posting them on the service screen at least 7 days in advance, 30 days in case of changes that significantly affect your rights and obligations. If you do not agree to the Terms and Conditions, the only remedy available to you is to discontinue your use of the Service.
15. Severability
If any specific provision of this agreement is found to be illegal, invalid, or unenforceable under local laws or by a competent court, that provision shall be deleted from the agreement. Yet, such invalidity or unenforceability shall not affect the validity of the remaining provisions.
16. Waiver of Company's Rights
The fact that we do not exercise or enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision. Any waiver must be in writing and signed by the Company to be effective.
17. Governing Law
17.1. Any disputes or claims arising from the game content or during gameplay shall be interpreted under the laws of the Republic of Korea.
17.2. Any disputes or claims arising from the P2E service shall also be interpreted in accordance with the governing law specified by the Platforms (DOSI and GAMEDOSI), and the principles of international law shall not apply.
18. Dispute Resolution and Jurisdiction
18.1. If you wish to file a claim against us regarding these Terms, we strongly encourage you to first contact our Customer Support Center to seek a resolution. If the matter is not resolved within 30 days after contacting our Customer Support Center, the applicable court as prescribed by law shall have jurisdiction.
18.2. Both parties may ultimately resolve any dispute through binding arbitration in accordance with clause 18.1. The party wishing to initiate arbitration should first provide written notice of the dispute to the other party at the following address via registered mail:
- Postal Address: 4th Floor, 225-18, Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, 13494, Republic of Korea.
The notice should include (a) a description and basis of the claim or dispute, and (b) the desired resolution sought by the claimant. If the dispute is not resolved within 30 days after receipt of the notice, either you or the Company may initiate the arbitration process.
18.3. Once either party decides to initiate the arbitration process, it is binding on the other party as well.
18.4. You agree that all arbitration proceedings will be conducted on an individual basis, and class arbitration is not permitted. By agreeing to these Terms, you acknowledge and agree to waive your right to participate in class arbitration.
18.5. The provisions of this Section 20 shall apply to any disputes arising prior to the effective date of any amendments to these Terms, even if the Company chooses to amend these Terms at its discretion. In the event of any amendments to the arbitration provision, you will be provided with notice at least 30 days in advance.
19. Survival
Sections 2.2, 2.3, 2.5, 3, 4.3, 5, 7, 12, 14, 15, 16, 17, 18 of these Terms, and all your representations and warranties, shall survive the termination of these Terms.
20. Contact for Inquiries Regarding the Terms
If you have any inquiries regarding these Terms or our services, please contact us at (fds_help@loadcomplete.oqupie.com).
[Effective Date]
These Service Terms and Conditions will be effective from July 6, 2023.